FAQ’s

Frequently Asked Questions

General

We are proudly based in Leicester, UK. Visit our showroom to explore our full range of gold, diamond, and bridal jewellery.

What are your opening hours?

Monday to Saturday: 10:00 AM – 6:00 PM
Sunday: Closed (or by appointment during peak seasons)

Jewellery & Custom Orders

Do you sell 22ct gold jewellery?

Yes, we specialise in 22-carat gold jewellery, including bridal sets, bangles, chains, and more.

Can I customise a piece of jewellery?

Absolutely! We offer bespoke jewellery design services—bring your idea or let our design team guide you through the process.

Do you offer diamond certifications?

Yes, all our diamond pieces come with certification from recognised gemological labs like GIA or IGI.

Valuation & Buying Gold

Do you buy back gold?

Yes, we buy gold at competitive rates. Please bring your items in for a valuation—ID may be required.

Can I get a valuation for insurance purposes?

Yes, we provide professional valuation certificates for insurance and legal purposes.

How is the gold price determined?

Our prices are based on the live international gold rate plus minimal manufacturing or design charges.

Orders & Delivery

Do you offer delivery for online or in-store purchases?

Yes, we offer secure, insured delivery within the UK. Shipping times and costs may vary depending on the order value.

Can I reserve an item online or over the phone?

Yes, we offer 24–48 hour reservation holds. Please contact our team to confirm availability.

How is the gold price determined?

Our prices are based on the live international gold rate plus minimal manufacturing or design charges.

Contact & Support

How can I get in touch with Laxmi Gold?

You can call us at 01922643089, email [email protected], or use the contact form on our website. We're here to help!

Do you offer virtual consultations?

Yes, we can arrange video consultations for bespoke orders or long-distance clients. Please book in advance.

Head Office

Laxmi Jewellers is a family-owned heritage brand crafting timeless gold and diamond pieces since 1981.Rooted in tradition, we offer meaningful jewellery for life’s most treasured moments.